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AICCA usage in Vantaa, Finland

OrientaEuro jointly presented with the Employment & Integration Services of the City of Vantaa (Finland) the results of a successful pilot of AICCA, our generative AI-based assistant designed to support the daily work of guidance staff across public and private employment services, as well as outplacement, coaching, placement and recruitment organisations.

The presentation took place during a hybrid conference, with participants on-site in Vantaa and attendees connected from across Europe. The session showcased how AICCA has been used by job coaches, caseworkers and employment advisers, both in individual guidance and in collective formats such as Vantaa’s now well-established AI-powered job search clubs.

Beyond the conference itself, the visit included in-depth working sessions focused on employment services more broadly, including guidance methodologies, service design, organisational practices and collaboration models with public employment services. These exchanges built on OrientaEuro’s experience of delivering personalised job coaching in close cooperation with PES for over ten years, and on how such practices can be strengthened and scaled.

Within this context, particular attention was given to the role of human-centred AI as a supporting layer, designed to leverage existing professional expertise while preserving judgement, institutional responsibility and trust.

The visit also marked the starting point of a broader exchange with Business Vantaa, organisers of the conference, opening the door to continued dialogue and future joint initiatives.

This collaboration illustrates OrientaEuro’s approach to employability, grounded in hands-on guidance practice and complemented by technology that strengthens professionals and delivers value within the operational realities of public and private employment services.
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Case: jobseeker targeting administrative assistant roles

From fragmented information to action-ready job search materials.

Starting from a very incomplete CV, the jobseeker worked with a caseworker to describe previous experience, skills and job preferences. Missing information was gradually added during the conversation, including through voice dictation.
In seconds, AICCA transformed this fragmented information into structured job application materials and interview preparation for administrative assistant roles.
Browse the results through AICCA’s tabs:

Imagine every caseworker being able to generate this level of structured support in minutes.

Coaching process

The process starts with an individual meeting with a job coach, covering the essential foundations of job searching: updating your CV, clarifying your short-term professional objective (realistic and accessible employment or training) with an action plan, completing your MyActiris profile, and identifying jobs and training aligned with your skills.

Once this stage is completed, you move into practice through analysing job offers, writing cover letters, preparing for job interviews, and receiving support in reviewing your applications. You also gain access to workshops and content on various topics, ranging from strengthening self-confidence to gaining a better understanding of AI.

Proceso de Coaching

En una primera etapa, el proceso comienza con una cita individual con un job coach, abordando las bases esenciales de la búsqueda de empleo: la actualización de tu CV, la clarificación de tu objetivo profesional a corto plazo (empleo o formación realista y accesible) con un plan de acción, la cumplimentación de tu perfil MyActiris y la identificación de profesiones y formaciones acordes con tus competencias.

Una vez superada esta etapa, pasarás a la puesta en práctica mediante el análisis de ofertas de empleo, la redacción de cartas de motivación, la preparación de entrevistas de trabajo y el acompañamiento en el análisis de tus candidaturas. También tendrás acceso a talleres y contenidos sobre diferentes temáticas, desde el fortalecimiento de la confianza en ti mismo hasta una mejor comprensión de la IA.

Parcours de coaching

Concrètement, dans un premier temps, le parcours démarre par un rendez-vous individuel avec un job coach, avec les bases essentielles à la recherche d’emploi : la mise à jour de votre CV, la clarification de votre objectif professionnel à court terme (emploi ou formation réaliste et accessible) avec un plan d’action, la complétude de votre profil MyActiris et l’identification des métiers et formations correspondant à vos compétences.

Une fois cette étape franchie, vous passerez à la mise en pratique avec l'analyse d’offres d’emploi, la rédaction de lettres de motivation, la préparation aux entretiens d’embauche et l'accompagnement dans l’analyse de vos candidatures. Vous aurez accès également à des ateliers et des contenus sur différentes thématiques, allant du renforcement de la confiance en soi, à une meilleure connaissance de l'IA.

Case: student without CV, applying for internship

With little experience and no CV, he used AICCA to describe his background, skills, motivations, and a specific job title he was targeting. In seconds, AICCA transformed his input into tailored, high-quality materials. Browse the results through AICCA’s tabs:

Imagine your students accessing this level of support anytime, anywhere.

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